Supervisory Management & Program Analyst

  • Department of State
  • Washington, DC, USA
  • Jun 22, 2022

Job Description

Summary

This position is located in the Bureau of Consular Affairs, Passport Services Directorate, Office of Program Management and Operational Support, Program Coordination Division. The primary function of the division is to plan and coordinate programs, policies, systems, and processes that enable the efficient management of workforce resources, labor relations, and the National Duty Officer Program, in support of Passport Services headquarters, agencies, and centers nationwide.

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Overview
  • Accepting applications
  • Open & closing dates

    06/13/2022 to 07/06/2022
  • Salary

    $126,233 - $164,102 per year
  • Pay scale & grade

    GS 14
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    Location

    1 vacancy in the following location:
    • Washington, DC 1 vacancy
  • Telework eligible

    Yes-as determined by the agency policy.
  • Travel Required

    25% or less - 25% or less travel is required.
  • Relocation expenses reimbursed

    Yes-Relocation expenses may be authorized.
  • Appointment type

    Permanent
  • Work schedule

    Full-time
  • Service

    Competitive
  • Promotion potential

    14
  • Job family (Series)

    0343 Management And Program Analysis
  • Supervisory status

    Yes
  • Security clearance

    Top Secret
  • Drug test

    Yes
  • Position sensitivity and risk

    Critical-Sensitive (CS)/High Risk
  • Trust determination process

    National security
  • Announcement number

    CA-2022-0161
  • Control number

    659832700

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This job is open to
  • Internal to an agency

    Current federal employees of this agency.
  • Career transition (CTAP, ICTAP, RPL)

    Federal employees who meet the definition of a "surplus" or "displaced" employee.

Clarification from the agency

U.S. Department of State career or career conditional status employees in the competitive service; employees who are on temporary or other non-status appointments who have reinstatement or non-competitive eligibility for a competitive service appointment (e.g., tenured Foreign Service employees, employees on an excepted service appointment at the USUN who have previous career status, etc.); and CTAP

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Duties
  • Exercises delegated authority and responsibility to carry out the following: plans work to be accomplished by subordinate employees; sets and adjusts short-term priorities; prepares schedules and timelines for completion of work.
  • Identifies and integrates internal and external programs and projects with workforce management, national labor relations, and the National Duty Officer Program to ensure uniform nationwide standards and policies.
  • Primary advisor on employee and labor relations; providing authoritative guidance on a wide range of issues to various organizations within the Bureau.
  • Oversees the review and analysis of current and proposed policies, standards, and criteria within the Passport Services directorate to determine whether they are in consonance with Departmental policies, directive and applicable laws.
  • Monitors Division financial plans to track progress, ensure accountability, and identify deviations; prepares periodic reports to management outlining progress, deviations and shortfalls.

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Requirements

Conditions of Employment
  • U.S. Citizenship is required.
  • Incumbent will be subject to random drug testing.
  • Must be able to obtain and maintain a Top Secret security clearance.

Qualifications

Applicants must meet all the required qualification requirements described below by the closing date of this announcement.

NOTE: Applicants must meet time-in-grade and time after competitive appointment requirements, by the closing date of this announcement.

Time-In-Grade Requirements: Federal applicants must have served 52 weeks at the next lower grade to satisfy time-in-grade restrictions, per 5CFR 300, Subpart F.

Applicants must have 1 year of specialized experience equivalent to the GS-13 level in the Federal service which provided the applicant with the particular knowledge, skills and abilities to perform the duties of the position.

Qualifying specialized experience must demonstrate the following:
  • Experience developing operational policies, procedures, and methodologies;
  • Experience analyzing and evaluating management problems and developing solutions;
  • Experience managing and directing all aspects of an organization including assigning and managing workload, planning and executing a budget, and effectively dealing with personnel/employee relations matters; and
  • Experience demonstrating leadership in developing, implementing, and evaluating processes and procedures in order to ensure effectiveness and productivity.
There is no substitute of education for specialized experience for the GS-14 position.

In addition, applicant's experience must also demonstrate that the candidate possesses the following qualities:
  • Ability to assign, review, and supervise the work of others;
  • Objectivity and fairness in judging people on their ability, and situations on the facts and circumstances;
  • Ability to adjust to change, work pressures, or difficult situations without undue stress;
  • Willingness to consider new ideas or divergent points of view; and
  • Capacity to "see the job through."

Education

Education requirements do not apply to this vacancy announcement.

Additional information

  • For reasonable accommodation at the U.S. Department of State, please contact the Office of Accessibility and Accommodations at (202) 663-3474 or OAA@state.gov.
  • If eligible, telework agreements may be permitted with supervisory approval.
  • Multiple positions may be filled from this announcement. If eligible, applicants to this announcement may be referred to other similar positions in other Bureaus/Offices in the Department for up to 240 days. Telework eligibility and security clearance requirements may vary for such similar positions.

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    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the application process is complete, a review of your resume will be conducted and compared against your responses to the assessment questions to determine if you are qualified for this job. Note: Responses to questions that are not fully supported by the information in your resume may result in adjustments to your rating.

Applicants who meet the minimum qualification requirements, as described in the "Qualifications" section of this announcement, will be assigned a score between 70 and 100. The assessment is used to measure the degree in which your background matches the competencies (knowledge, skills, and abilities) required for this position. Your qualifications will be evaluated on the following competencies:
  • Ability to plan, manage and organize a team;
  • Ability to use a wide range of qualitative and/or quantitative methods to analyze, assess, and improve program effectiveness;
  • Ability to apply knowledge of administrative laws, policies, regulations, and precedents applicable to the administration of key programs.
  • Ability to make decisions;
  • Skill in encouraging and facilitating cooperation, pride, trust and group identity when working with others to achieve goals; and
  • Skill in developing policies and procedures.
Applicants found to be among the top qualified candidates will be referred to the hiring official for further consideration and possible interview. Qualified non-competitive candidates must be deemed best qualified based on the applicant assessment in order to be referred to the hiring official for further consideration and possible interview.

Agency Career and Interagency Career Transition Assistance Program (CTAP and ICTAP) candidates must be rated "Well Qualified" for the position and earn a score of at least 85 (when applicants are rated in a range of 70 to 100) to receive consideration for selection priority.

You may preview questions for this vacancy.

  • Help
    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

    Review our benefits

    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  • As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

    All required documents listed below, that are applicable to you, must be submitted to our automated system by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement.

    1. Resume showing relevant work/volunteer experience, education and training. Include the start and end dates (from month/year to month/year) and the number of hours per week worked/volunteered. Your resume serves as the basis for qualification determinations and must support your answers to the completed online assessment questions.

    2. Most recent SF-50s (Notification of Personnel Actions), if you are a current eligible DOS employee (per 3 FAM 2313.4(a)(5)), including current employees applying under a non-competitive hiring authority. The SF-50s must show: effective date, position title, series, grade, salary, tenure, position occupied, full promotion potential, and name of agency. Multiple SF-50s may be needed to show all required information (e.g., promotion, within-grade increase, and separation SF-50s). Award SF-50s often do not show the required information.

    3. Performance appraisal, strongly encouraged for current eligible DOS employees. Submit a copy of your most recent (i.e., usually within the last 18 months) final (i.e., not a mid-year review) official (i.e., signed by the rating official and in original format) annual performance appraisal for the hiring manager's consideration. If a performance appraisal is not available, you may provide a statement and/or a statement from your supervisor explaining the reason one is not available and your servicing HR Office contact information (name, email address, phone number).

    Note: You may be requested to provide an appraisal to the hiring official if one was not provided with your application. To receive a promotion, the employee's most recent performance rating must be "fully successful" or an equivalent level or higher. Employees who are tentatively selected to receive a promotion will be required to provide performance documentation within two business days of request. Servicing HR Offices may be contacted to verify performance ratings.

    4. Non-competitive hiring authority eligibility documentation, if applicable. If you are a current eligible DOS employee applying under a non-competitive hiring authority, you must submit proof of non-competitive eligibility with your application. For information related to Schedule A hiring authority for individuals with disabilities visit OPM's hiring information site.

    5. CTAP documentation, if applicable. Visit our agency's CTAP site for required documentation.

    If you are relying on your education to meet qualification requirements:

    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.