Sales Administrator

  • Evolv, Inc.
  • Evansville, IN, USA
  • Jun 22, 2022

Job Description

Job Description

Lead Generation/Relationship Advocate Administrator:

  • This position reports to Account Acquisition Manager (AAM)
  • This position encompasses the following expectations and skills required to fulfill expectations:

Skills and Competence:
  • Excellent verbal and written interpersonal skills
  • Administrative, record-keeping, and clerical skills
  • Ability to multi-task
  • Focus and goal-oriented disposition with a friendly demeanor
  • Attention to detail
  • Knowledge and ability to collaborate with other departments.
  • Excellent organizational skills
  • Demonstrate enthusiasm about the Lead Gen/Relationship Administrator role and remain up to date with change in product and services in the industry.
  • Experience with CRM/MAC applications
  • Proficient in Excel/Word/Video Conferencing
  • Strong analytical and problem-solving skills
  • Ability to meet deadlines without compromising consistency.
  • Experience with dealing and handling sensitive information.
  • Ability to work under pressure
  • Ability to prioritize and appropriately allocate time.
  • Build confidence with sales reps, lead generation and relationship advocates.
  • Ability to be a conduit between Sales and Operations.

Lead Generation/Relationship Advocate Administrator Expectations:

  • CRM (MAC)
    • Add and file maintenance users for employees.
    • Add and file maintenance users for Referral Partners.
    • Generate specialized reporting to accomplish goals.
  • Decipher qualified prospects and current customers for digital opportunities
  • Decipher qualified prospects and current customers for Cash Discounting opportunities
  • Monitor appointment set quality.
  • Monitor rep calendars and drive times.
  • Monitor and update appointment sets and product approvals.
  • Monitor dispositions and rep follow up.
  • Ensure that reps appropriately document and task leads.
  • Interact with MAC and reps on potential merchants in efforts to increase productivity and profitability.
    • Monitor leads in MAC where a positive meeting was held with the sales representatives but haven't signed application yet.
      • Verify that the reps are setting reminders and tasks for future follow up with the potential lead.
      • Re-Queue the potential merchant for the sales representative to meet with merchant again if necessary.
      • Focus on the company goals and each rep signing more merchants.
    • Inform Sales Management of any potential rep issue, lack of product knowledge and with failure to perform proper follow-up

Miscellaneous Daily Activities: Backup Duties
  • Work emails from Deployment (installers) regarding any issues
    • Contact merchant to confirm issue/try and resolve issue
    • Contact rep to inform of delay of install
  • Work with rep/merchant/trainer until deal is installed or

Management Support Activities:

  • Coordinate computers and telephones for new employees
  • Help management setup stations for new employees

This is a $40k salaried position (Commission Available After Probationary Period)