Traffic Management Technician I/II Flex

  • Washington State Patrol
  • Corona, CA, USA
  • Jun 24, 2022

Job Description

DESCRIPTION

**This is a continuous recruitment and may close anytime without prior notice. Frist review date of applications will be Monday, July 11, 2022 at 8am.**

Traffic Management Technician I: $59,728 - $72,600 annually

Traffic Management Technician II: $65,993 - $80,215 annually

Under immediate (Traffic Management Technician I) or general (Traffic Management Technician II) supervision, performs a variety of routine and technical tasks to ensure the effective operation, maintenance, and functioning of the City's Advanced Traffic Management System (ATMS) and Traffic Management Center (TMC), as well as traffic signal operations, computer system monitoring and maintenance, and communications infrastructure; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED

Receives immediate (Traffic Management Technician I) to general (Traffic Management Permit Technician II) supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff .

CLASS CHARACTERISTICS

Traffic Management Technician I: This is the entry-level classification in the Traffic Management Technician series. Initially under close supervision, incumbents learn and perform basic operations and maintenance processes in the Traffic Management Center (TMC) and in the field to support the Corona Advanced Traffic Management System (ATMS). As experience is gained, assignments become more varied, complex, and difficult; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Traffic Management Technician II level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.

Traffic Management Technician II: This is the fully qualified journey-level classification in the Traffic Management Technician series. Positions at this level are distinguished from the Traffic Management Technician I by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit.

Positions in the Traffic Management Technician class series are flexibly staffed; positions at the Traffic Management Technician II level are normally filled by advancement from the Traffic Management Technician I level; progression to the Traffic Management Technician II level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the Traffic Management Technician II level.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so qualified employees can perform the essential functions of the job.

  • Reviews, operates, and maintains the ATMS and TMC computer systems including the traffic signal management system, video management system, and other Intelligent Transportation Systems (ITS).
  • Operates and maintains connectivity between the City's ITS field equipment, the Traffic Management Center, and connections with other agencies.
  • Monitors the traffic signal system to identify hardware problems; coordinates repairs with appropriate staff, vendors, and/or contractors.
  • Prepares clear and accurate reports, presentations, correspondence, and other documents related to traffic management systems and related incidents.
  • Operates various databases and geographic information systems (GIS) applications for the Department.
  • Develops, organizes, and maintains documentation related to the maintenance and operation of the City's traffic signal system.
  • Assists traffic signal staff in troubleshooting signal system related components.
  • Coordinates and integrates division services and activities with other agencies and City departments.
  • Attends meetings, conferences, workshops, and training sessions; reviews publications to remain current on principles, practices, and new developments in traffic signal systems.
  • Maintains accurate logs and records of work performed.
  • Responds to complaints and requests for information; interprets and applies regulations, policies, procedures, systems, rules, and precedents in response to inquiries and complaints from the public; represents the City to all callers and visitors in a professional and customer friendly manner.
  • Provides tours and demonstrations of TMC capabilities.
  • Observes and complies with City and mandated safety rules, regulations, and protocols.
  • Performs other duties as assigned.


QUALIFICATIONS GUIDELINES

Knowledge of:

  • Principles, methods, materials, tools, and practices used in operating, maintaining, troubleshooting, and repairing traffic signal systems, Traffic Management Centers, and associated communication infrastructures and systems.
  • Components and parts of electronic and electrical devices and equipment used in traffic control systems.
  • Principles, methods, and practices in the design of traffic signals, timing plans, and signal phasing.
  • The operation and minor maintenance of a variety of hand and power tools.
  • Occupational hazards and safety equipment and practices related to the work.
  • Principles and theories of mathematics related to electrical and electronic components and routine engineering computations.
  • Traffic signal management and operations, including IP-based communication systems and video management systems.
  • Graphical User Interfaces.
  • Traffic engineering principles and studies.
  • Traffic signal timing, timing software, and traffic control systems.
  • Pertinent federal, state, and local laws, codes, and regulations.
  • Software packages related to automated traffic signal control programs.
  • Traffic signal equipment and operations.
  • City and mandated safety rules, regulations, and protocols.
  • Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff.
  • The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
  • Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.


Ability to:

  • Maintain, troubleshoot, and monitor the daily operation of an advanced traffic signal control system.
  • Organize and coordinate administrative projects and activities.
  • Understand and review specifications pertaining to hardware and software for Traffic Control System and video and data.
  • Investigate and resolve network, communications infrastructure, hardware, and software problems pertaining to the ATMS.
  • Inspect, test, repair, and adjust traffic systems, infrastructure, and related equipment.
  • Safely and effectively use, operate, and maintain equipment and tools required for the work.
  • Perform inspections and maintenance for extended periods of time.
  • Read and interpret plans, wiring diagrams, blueprints, and technical regulations.
  • Use computers and software used in traffic signal systems and Traffic Management Centers.
  • Apply technical knowledge and follow proper traffic signal operation practices and procedures.
  • Determine priorities and make independent judgments in emergency situations.
  • Analyze situations and identify pertinent problems/issues; collect relevant information; evaluate realistic options; and recommend/implement appropriate course of action.
  • Make accurate arithmetic computations.
  • Prepare clear and effective reports, presentations, correspondence, policies, procedures, and other written material.
  • Maintain accurate records; coordinate multiple projects and meet established deadlines.
  • Program and upgrade computer software and code; develop software.
  • Learn new software applications
  • Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.
  • Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.
  • Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.
  • Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
  • Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.


Education and Experience:

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:

Education:

  • Traffic Management Center Technician I/II: Equivalent to completion of the twelfth (12th) grade supplemented by college-level courses or a background in traffic engineering, traffic signal maintenance and operations, science, technology or a related field.

Experience:
  • Traffic Management Center Technician I: One (1) year of entry level professional traffic systems experience working with computerized traffic signal control systems.
  • Traffic Management Center Technician II: Three (3) years of professional traffic systems experience working with computerized traffic signal control systems.
Licenses and Certifications:

  • Possession of a valid California Driver's License, to be maintained throughout employment.
  • Possession of, or successful acquisition within 12 months of employment, a valid certification in Work Zone Safety from the International Municipal Signal Association (IMSA).


PHYSICAL/MENTAL DEMANDS AND WORK ENVIRONMENT

PHYSICAL DEMANDS

When assigned to an office environment, must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone; ability to stand and walk between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information.

When assigned to field inspection, must possess mobility to work in changing site conditions; possess the strength, stamina, and mobility to perform light to medium physical work; to sit, stand, and walk on level, uneven, or slippery surfaces; to reach, twist, turn, kneel, and bend, to climb and descend ladders; and to operate a motor vehicle and visit various City sites; vision to inspect site conditions and work in progress. The job involves fieldwork requiring frequent walking in operational areas to identify problems or hazards, with exposure to hazardous materials in some site locations. Employees must possess the ability to lift, carry, push, and pull materials and objects averaging a weight of 40 pounds, or heavier weights, in all cases with the use of proper equipment and/or assistance from other staff.

ENVIRONMENTAL CONDITIONS

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees also work in the field and are exposed to loud noise levels, cold and hot temperatures, inclement weather conditions, road hazards, vibration, confining workspace, chemicals, mechanical and/or electrical hazards, and hazardous physical substances and fumes. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.